We collect information from visitors to this website via the following:
- Through the use of online forms;
- Through email hyperlinks;
- Every time you email us your details
- We also collect information about the transactions you undertake through this site.
- We do not collect details of payments cards used.
We collect additional information automatically about your visit to our website. Please see the cookies section of this policy for more details.
Use of personal information
We process personal information collected via this website for the purposes of:
- Providing and personalising our services;
- Dealing with your enquiries and requests;
- Providing you with information about our products and services;
- Administering orders and accounts relating to our suppliers or customers;
- Maintaining information as a reference tool or general resource;
- Carrying out market research campaigns;
- Selling, renting or swapping personal data;
- Crime prevention and prosecution of offenders.
We will send you information according to the preferences you submitted via our data capture form. If you would like to change these preferences at any time, please email us at firstname.lastname@example.org, or call us on 01933 279279. Alternatively, you can write to us at: Grand Fortuna UK Ltd (Forever Love Me – London), CHARLES HOUSE 6 REGENT PARK, BOOTH DRIVE, WELLINGBOROUGH, NORTHANTS, NN8 6GR.
Please note that your information may be used to send you details of those products or services that we offer that we have identified as likely to be of interest to you. If you indicated any preferences when providing us with your data, we will use these to determine what information we provide you with.
If at any point you would like to opt-out of receiving communications from us, or would like to change the channels (such as email or post) that we use to contact you, please contact us at email@example.com. Alternatively, you may wish to write to us at: Grand Fortuna UK Ltd (Forever Love Me – London), CHARLES HOUSE 6 REGENT PARK, BOOTH DRIVE, WELLINGBOROUGH, NORTHANTS, NN8 6GR.
You may also amend your contact preferences by logging into your account.
From time to time we would like to be able to pass your information to carefully selected third parties that offer products or services that we have identified as likely to be of interest to you.
We will only do this if you have opted-in to receive such communications, for example when you completed a data capture form or placed an order with us.
We will only disclose data to:
- Other companies within our Group of companies;
- Business partners;
- Suppliers we engage to process data on our behalf;
- Government bodies and law enforcement agencies;
- Successors in title to our business.
Subject access requests
You have the right to see what personal data we hold about you. To obtain a copy of the personal information we hold about you, please write to us at firstname.lastname@example.org or: Grand Fortuna UK Ltd (Forever Love Me – London), CHARLES HOUSE 6 REGENT PARK, BOOTH DRIVE, WELLINGBOROUGH, NORTHANTS, NN8 6GR. Please note that we reserve the right to charge a fee of up to £10 for any such request.
Given that the Internet is a global environment, using it to collect and process personal data necessarily involves the transmission of data on an international basis. This means for instance that data you pass to us may be processed outside the European Economic Area, although the data will always be held securely and in line with the requirements of UK data protection legislation. By communicating electronically with us, you acknowledge and agree to our processing of personal data in this way.
A cookie is a small piece of information sent by a web server to a web browser, which enables the server to collect information from the browser. Find out more about cookies on www.allaboutcookies.org.
Most browsers will allow you to turn off cookies. If you want to know how to do this please look at the menu on your browser, or look at the instruction on www.allaboutcookies.org. Please note however that turning off cookies will restrict your use of our website.
For the exhaustive list of cookies we collect see below.
List of cookies we collect
The table below lists the cookies we collect and what information they store.
|COOKIE name||COOKIE Description|
|CART||The association with your shopping cart.|
|CATEGORY_INFO||Stores the category info on the page, that allows to display pages more quickly.|
|COMPARE||The items that you have in the Compare Products list.|
|CURRENCY||Your preferred currency|
|CUSTOMER||An encrypted version of your customer id with the store.|
|CUSTOMER_AUTH||An indicator if you are currently logged into the store.|
|CUSTOMER_INFO||An encrypted version of the customer group you belong to.|
|CUSTOMER_SEGMENT_IDS||Stores the Customer Segment ID|
|EXTERNAL_NO_CACHE||A flag, which indicates whether caching is disabled or not.|
|FRONTEND||You session ID on the server.|
|GUEST-VIEW||Allows guests to edit their orders.|
|LAST_CATEGORY||The last category you visited.|
|LAST_PRODUCT||The most recent product you have viewed.|
|NEWMESSAGE||Indicates whether a new message has been received.|
|NO_CACHE||Indicates whether it is allowed to use cache.|
|PERSISTENT_SHOPPING_CART||A link to information about your cart and viewing history if you have asked the site.|
|POLL||The ID of any polls you have recently voted in.|
|POLLN||Information on what polls you have voted on.|
|RECENTLYCOMPARED||The items that you have recently compared.|
|STF||Information on products you have emailed to friends.|
|STORE||The store view or language you have selected.|
|VIEWED_PRODUCT_IDS||The products that you have recently viewed.|
|WISHLIST||An encrypted list of products added to your Wishlist.|
|WISHLIST_CNT||The number of items in your Wishlist.|